Registration

Registration Terms and Conditions

• Registration for the 81st WAZA Annual Conference includes

  ✅ Four days of conference planning
  ✅ Lunches and coffee breaks
  ✅ Icebreaker event
  ✅ Social events
  ✅ Free, unlimited entry to Cologne Zoo by showing your Conference badge (Offer period: October 25 – 29, 2026)
  ✅ Gala Dinner
  ✅ Conference ticket for the public transportation
  ✅ Access to the Conference App for for getting all important information about the program and the locations
  ✅ Updates during the conference

• Companion package

  Accompanying guests are invited to discover Cologne through a varied and engaging programs. Highlights include a classic guided walking tour through the historic city center and a visit to the renowned Cologne Chocolate Museum, offering fascinating insights and sweet indulgences along the Rhine.

  Guests will also enjoy an exclusive fragrance workshop at the legendary 4711 House, exploring the art and tradition of perfumery. The program concludes with TimeRide Cologne, an immersive augmented reality experience that brings the city’s history vividly to life.

  This accompanying program offers a perfect blend of culture, tradition, and innovation for an unforgettable stay in Cologne.

  And, of course, all WAZA Conference social events are included: icebreaker, visit to Cologne Zoo including a traditional Cologne evening & gala dinner.

  The Companion Package can only be purchased in conjunction with a full registration by a registered attendee. It is not a standalone registration.

  ⁠The Companion Package includes:

  • Access to all 81st WAZA Annual Conference social events: Ice breaker, Visit & Concert in the Cologne Cathedral, Zoo Visit & Barbecue, Gala Dinner
  • Activities: guided walking tour, visit of chocolate museum, fragrance workshop at 4711, visit of TimeRideCologne
  • Conference ticket for the public transportation
    ⁠

  Access to plenary sessions is strictly prohibited for Companion Package holders.

• Cancellation and refund conditions

  Please note that admission and refunds cannot be offered to non-members who register without the required letter of permission from WAZA.

  We are unable to offer refunds for registrations submitted under an incorrect category.

  If you have selected a category with a lower fee than the one that applies to you, please ensure the difference is paid in full before the conference. Unfortunately, admission cannot be granted if there is an outstanding balance.

  Once your full registration payment has been received and confirmed, the conference organising team will send you a final confirmation email.

  Cancellation policy:

  • Cancellations up to June 30, 2026: 25% of the conference fee paid
  • Cancellations between July 1 and September 30, 2026: 50% of the conference fee paid
  • Cancellations from October 1, 2026: 100% of the conference fee paid

• Payment Procedure

  After filling the registration questionnaire, you will be directed to the payment platform, which accepts credit card payments and provides instructions for making direct bank transfers. Successful credit card payments will be automatically acknowledged via email with an attached receipt.

  If you choose “bank transfer” as your payment method, you will receive an invoice immediately after registration. Please pay the invoice amount within 14 days to the account number shown on the invoice, quoting the correct invoice number. All costs associated with the transfer are at your expense.

  Once the full payment of the fees has been completed and verified, our WAZA Conference planning team will send a confirmation email.

• Disclaimer

  This information is correct at the time of publishing. The conference managers reserve the right to delete, modify or alter any aspect of the Conference program, and delivery at their sole discretion and without notice. Neither the host organisation nor the conference managers will accept any liability for any loss or inconvenience caused to any party consequent to such changes.

  The conference managers reserve the right to use any recordings whether audio or video and/or any photographs taken at any stage during the meeting for promotional, advertising or reporting of the meeting and/or its content at their sole discretion.

• Event code of conduct

  WAZA is an association with members all over the world. Different cultures, languages, and experiences, come together at our annual conference and other WAZA in-person or virtual meetings.

  The WAZA Code of Conduct for Events is available to avoid unintentional and/or intentional harassment in our community. WAZA is committed to providing a harassment-free and inclusive conference experience for all participants. We expect cooperation from all participants to help ensure a safe environment for everybody.

  Please review the WAZA Code of Conduct for events here.

• Personal data use

  By registering and participating in this conference, you authorize both the WORLD ASSOCIATION OF ZOOS AND AQUARIUMS (WAZA) and the FUNDACIÓN ZOOLÓGICA DE CALI to collect, store, and use your personal data exclusively for purposes related to the planning, execution, and follow-up of this event. This includes, but is not limited to, sending logistical information, follow-up communications, surveys, and invitations to future related events organized by either WAZA or FUNDACIÓN ZOOLÓGICA DE CALI.

  The FUNDACIÓN ZOOLÓGICA DE CALI will process your personal data in accordance with Article 9 of Law 1581 of 2012 and Articles 4 and 5 of Decree 1377 of 2013 of the Republic of Colombia, which establish the principles and duties for lawful data processing. The foundation is committed to handling your information in a responsible, secure, and confidential manner, as required by Article 17 of Law 1581 of 2012.

  In addition, the processing of your data will align with international data protection standards, including those established by the General Data Protection Regulation (GDPR), to the extent applicable to WAZA as a registered entity in Spain and to the processing of data of individuals within the European Economic Area.

  By providing your information, you acknowledge and accept that your data may be shared with partners and collaborators of the event, solely for purposes strictly related to the conference’s objectives and with both WAZA and FUNDACIÓN ZOOLÓGICA DE CALI.

  You have the right to access, update, rectify, and request the deletion of your personal data at any time. To exercise these rights, please contact servicioalcliente@fzc.com.co for FUNDACIÓN ZOOLÓGICA DE CALI related inquiries and secretariat@waza.org for WAZA related inquiries.